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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alma Garcia

November 22, 2023

5  out of  5 rating by Alma Garcia
"Nathan Flores was absolutely wonderful. He didn’t fail to answer any questions I had. He was thorough and knew exactly what he was talking about. He also helped me find an insurance coverage that was most suitable for me. Don’t hesitate to ask for him, he did an outstanding job helping me (: !!!"

Sergio Oceguera

November 20, 2023

5  out of  5 rating by Sergio Oceguera
"Ask for...Nathan Flores...trust me he takes his time and give you all the right information thanks 😊 👍 a lot Nathan for your help today have a great day."

D. Bare

November 20, 2023

5  out of  5 rating by D. Bare
"I experienced above and way beyond service from Vanessa in your office. I was grasping at straws after failing to reach my agent here in Wyoming. I used to be with John Plummer State Farm in Camarillo, and called that number to see if I could get help after 5 on a Friday. The office now is under Ryan Charlon's name, but I was amazed that Vanessa Sierra not only got me to the National service line, but stayed on until I was connected to an agent that could assist. She even told me that she would stay in the office after 5:00pm her time to confirm that I got the help I needed. Vanessa Sierra is the epitome of what a State Farm agent should be! Kudos to Ryan Charlon, and his team!"

Carmarie Daurrough

November 16, 2023

5  out of  5 rating by Carmarie Daurrough
"My experience with State Farm was absolutely amazing! I called their office for a price quote when Vanessa the office manager assisted me with my new policy quote. She was very professional, helpful, patient, kind and answered every question I had. I was very impressed with how she explained every detail very clear for me to understand, and what type of policy I was committing to. I'm coming from another insurance company that did not give good customer service or help when I needed it. Talking to Vanessa it was like so much peace of mind for me to make the decision to switch insurances with State Farm. Thank you, again for your help. I look forward to a great experience with you."

Haydee Garcia

November 16, 2023

5  out of  5 rating by Haydee Garcia
"The people here are so diligent and amazing! Feels good to do business with them. Vanessa goes above and beyond in everything she does. I just transferred recently and I couldn't be happier."

miguel ortiz

November 14, 2023

5  out of  5 rating by miguel ortiz
"Gracias a todos los agentes de Ryan Charlon State Farm, fueron muy profesionales, en especial Nathan Flores , nos ayudó con los trámites del seguro de nuestros autos y seguro de vida, excelente servicio al cliente, gracias de nuevo"

Yoana Ramos

November 13, 2023

5  out of  5 rating by Yoana Ramos
"Gracias a la amable atención de todos los agentes de state farm en especial de Nathan Flores, nos dio una excelente atención y nos explicó cada detalle de la póliza de autos y póliza de vida, gracias State farm"

Brando Flores

November 2, 2023

5  out of  5 rating by Brando Flores
"Nathan Flores was very professional informative and helpful to me and answering the questions I asked!"

Kevin Sanford

October 30, 2023

4  out of  5 rating by Kevin Sanford
"Nathan was extremely helpful and saved me hundreds!! Thank you!"

Matt Harrell

October 28, 2023

5  out of  5 rating by Matt Harrell
"My previous agent retired and Ryan Charlon was highly recommended by several neighbors and friends, including my previous agent. Vanessa has taken care of me for years, and the rest of the office staff is always so pleasant when I walk in there. It's nice to have an office that is always available and only has my best interest at heart. Thank you Charlon team, keep rocking it!"

Fast eXperience Cars

October 26, 2023

5  out of  5 rating by Fast eXperience Cars
"Amazing people to get insurance from"

Saul Lerma

October 26, 2023

5  out of  5 rating by Saul Lerma
"So happy to become a client of this amazing office! Great location and very convenient for me. Vanessa has gone above and beyond for me and my family. The office is so welcoming thanks to her and the rest of the crew. Thank you Ryan for choosing the best of the best to work in your office! See you soon!"

Natalie

October 21, 2023

5  out of  5 rating by Natalie
"Amazing customer service! Nathan was super helpful, fast, and efficient! Informed me of all other options. Got my auto insurance upgraded & bundled with renter insurance same day in a quick phone call about 10-15 min after my call I had an email with all necessary info! No need to go into office. Thank you State Farm!!"

Lalo Valle

October 20, 2023

5  out of  5 rating by Lalo Valle
"Nathan was very professional and passionate with his work. He really helped me understand every option that they had to offer."

Luci Pineda

October 19, 2023

5  out of  5 rating by Luci Pineda
"Nathan Flores was very informative and knowledgeable of the policies, I really appreciated his understanding on all my questions asked and I look forward to working with him again if given the chance. I would definitely recommend him to family and friends. Thank you!"

Betty Flores

October 18, 2023

5  out of  5 rating by Betty Flores
"Hello, I want to share my experience with the agent Nathan Flores at Ryan Charlon State Farm He gets out of his way to explain how the insurance policies work and the fact that he’s bilingual makes it even better.Great costumer service.Thank you Nathan for all the helpful information."

Ana mosqueda

October 17, 2023

5  out of  5 rating by Ana mosqueda
"Muy amables y muy buen servicio te explican todo sobre las dudas que tengan muchas gracias ☺️"

Victoria Sampson

October 13, 2023

5  out of  5 rating by Victoria Sampson
"Better customer service and being honesty."

Rubi Garcia

October 11, 2023

5  out of  5 rating by Rubi Garcia
"Nathan was very informative and helped us get the correct information right away. Great experience!"

Vivi B

October 10, 2023

5  out of  5 rating by Vivi B
"I sincerely enjoyed my experience. The level of transparency made me feel comfortable in choosing whether or not I wanted to proceed in doing business with this company. The detailed information I was given and friendly service of my agent made me feel safe in deciding on what products to get. I recommend Nathen Flores to those new to insurance coverages of all sorts. He seems to understand a variety of life experiences and needs at a very personal level. Aside from the good prices of coverages, the honesty and flow of this man felt right and to me that is priceless."

Valentin Clerc

October 9, 2023

5  out of  5 rating by Valentin Clerc
"Nathan helped me. He is great! He assisted me and responded to my questions. Highly recommend this young qualified man to help you out!"

C Heredia

October 7, 2023

5  out of  5 rating by C Heredia
"Vanessa Sierra has helped me and my family for many many years. She is helpful, resourceful, honest, and overall awesome. When in need she is quick to respond and have answers. When involved in accidents I know my family and I are in great hands. Thank you Vanessa for all you have done for me and my family. You are awesome!"

Maria Valenzuela

September 29, 2023

5  out of  5 rating by Maria Valenzuela
"It was a pleasure working with Nathan, he was polite and very informative."

Daisy Garcia

September 25, 2023

5  out of  5 rating by Daisy Garcia
"Nathan was great in assisting me with my questions. Very professional and great customer experience. Would definitely recommend him in any help needed."

Francisco Acosta

September 25, 2023

5  out of  5 rating by Francisco Acosta
"Nathan did a great job at finding different options that would work best for us! Very efficient and stayed on top of everything!!"